Umami Haven

Your Guide to Authentic Japanese Cuisine in San Francisco

Umami Haven Privacy Policy

At Umami Haven, located at 1998 Bush St, San Francisco, CA 94115, United States, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, UmamiHaven.com. By using our website, you consent to the practices described in this policy.

This policy is effective as of January 1, 2025, and may be updated periodically to reflect changes in our data handling practices or legal requirements. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your information. If we make significant changes, we will provide a prominent notice on our website.

Umami Haven is dedicated to providing a safe and informative experience for all visitors. We strive to be transparent about our data practices and to empower you with control over your personal information. If you have any questions or concerns about this Privacy Policy, please do not hesitate to contact us using the information provided at the end of this document.

Types of Data Collected

We collect several types of information to provide and improve our services. This includes:

  • Personal Information: This includes your name, email address, and any other information you provide when you subscribe to our newsletter, submit a contact form, or create an account.
  • Usage Data: We collect information about how you use our website, such as the pages you visit, the time you spend on each page, and the links you click. This data helps us understand user behavior and improve our website's usability.
  • Log Data: Our servers automatically record information created by your use of our website. This may include your IP address, browser type, referring/exit pages, and operating system.
  • Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing activity. Cookies are small data files stored on your device that help us recognize you and remember your preferences. For more information, please see our Cookies Policy.

We are committed to minimizing the amount of personal data we collect and ensuring that we only collect information that is necessary for the purposes outlined in this Privacy Policy.

How Data is Used

The information we collect is used for various purposes, including:

  • Providing and Improving Services: We use your data to operate, maintain, and improve our website and services. This includes personalizing your experience and providing you with relevant content and recommendations.
  • Communicating with You: We may use your email address to send you newsletters, updates, and promotional materials. You can opt out of these communications at any time by following the unsubscribe instructions provided in the email.
  • Analyzing User Behavior: We analyze usage data to understand how users interact with our website and to identify areas for improvement. This helps us optimize our content and design to provide a better user experience.
  • Ensuring Security: We use your data to protect our website and services from fraud, abuse, and other security threats.
  • Legal Compliance: We may disclose your information when required by law or legal process.

We will never sell your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

Data Security Measures

We take the security of your data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, use, or disclosure. These measures include:

  • Encryption: We use encryption to protect sensitive data during transmission and storage.
  • Access Controls: We restrict access to personal information to authorized personnel only.
  • Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.
  • Secure Infrastructure: Our servers are located in secure data centers with robust physical and logical security measures.

While we strive to protect your personal information, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

User Rights

You have certain rights regarding your personal information, including:

  • Access: You have the right to access the personal information we hold about you.
  • Rectification: You have the right to correct any inaccurate or incomplete personal information.
  • Erasure: You have the right to request the deletion of your personal information.
  • Restriction of Processing: You have the right to restrict the processing of your personal information under certain circumstances.
  • Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
  • Objection: You have the right to object to the processing of your personal information under certain circumstances.

To exercise these rights, please contact our Privacy Officer using the information provided below. We will respond to your request within a reasonable timeframe.

Contact Information for Privacy Concerns

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us:

Privacy Officer: Aiko Nakamura

Email: privacy@simoraocean.com

Phone: +1 415-724-5057

Address: 1998 Bush St, San Francisco, CA 94115, United States

We are committed to addressing your concerns and resolving any issues promptly and fairly. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority.